Dan Gillmor on how to make the media serve us

With the publication of his 2004 book “We the Media,” Dan Gillmor established himself as one of the most important thinkers in digital journalism. Because of that book, Gillmor, a former technology columnist for the San Jose Mercury News, is often described as the leading advocate for citizen journalism, though he would be the first to point out it’s more complicated than that.

When I asked him if he’d like to take part in an e-mail interview about his new book, “Mediactive,” he replied that it might take him a while. Yet, within hours, I received more than 1,500 words of carefully considered prose about the state of journalism and his hope that citizens would use the digital tools at their disposal to become better-educated media consumers — as well as producers.

This is not what you would call an arm’s-length interview. I’ve considered Gillmor a professional friend since profiling him for CommonWealth Magazine in 2006. He offered me some valuable advice on my own book-in-progress on the New Haven Independent and other hyperlocal news projects. I read “Mediactive” in galleys and wrote one of the blurbs. So it would be silly for me to write a review telling you that you should all read “Mediactive.”

Although, in fact, you should all read “Mediactive.” It’s edgier and less optimistic than “We the Media,” but Gillmor has lost none of his passion for urging readers, viewers and listeners — the “former audience,” as Gillmor dubbed them in his first book — to get up off their seats and demand that the media be held accountable.

Gillmor is currently director of the Knight Center for Digital Media Entrepreneurship at Arizona State University’s Walter Cronkite School of Journalism and Mass Communication. He’s also a columnist for Salon and a faculty associate (and former fellow) at Harvard Law School’s Berkman Center for Internet and Society.

Our e-mail conversation follows.

Q: Why did you write “Mediactive”?

A: As you know, I’ve been a cheerleader for democratized media for a long time now. But I’ve also been a cheerleader for quality. And it’s been clearer and clearer that people are not sure how to handle the flood of information that is swamping all of us.

So a couple of years ago, I started realizing that we have a number of issues to work on to make the possibilities for democratized media into realities that would, first of all, encourage creation of media by everyone; and, second, find ways to make what we all create trustworthy and reliable. This isn’t just a supply issue. It’s a demand issue as well.

Clay Shirky, who wrote the foreword for the book, put it particularly well. I’m paraphrasing here, but he said my goal was not solely to upgrade the journalism, but very much to upgrade us, the audience.

There’s a lot involved in doing something like this. It boils down essentially to a modern version of media literacy, one that looks much more at participation than traditional media literacy programs have done while building on the great work in that field when it comes to understanding what we read and see. The bottom line is, above all, persuading passive consumers to be active users of media, both in the reading (used in the broadest sense of the word) and in the creation process. Read more »

Acknowledging a first-rate photojournalist

On Jan. 13 I posted an item on citizen journalists who were on the ground in Haiti following the devastating earthquake there. I put up some links. And I included a harrowing photo of a woman being rescued. I don’t remember where I found the picture, but it was surely from one of several sites I looked at that were uploading work from citizen journalists. I do know that I was ultimately led to the public TwitPic account of the photographer, Daniel Morel.

Yesterday I heard from Morel’s lawyer, Barbara Hoffman, who’s based in New York. It turns out that Morel is a professional photojournalist. She asked that I remove Morel’s photograph and explain what happened. “Mr. Morel’s iconic images were used world wide without his authorization knowingly by news media,” she wrote to me in an e-mail. “He was  never a citizen journalist, and used twitter, given the tragic circumstances to  offer the work for license.”

I’m happy to set the record straight. According to an interview in the New York Times’ online Lens section, Morel is a veteran photojournalist who was born in Haiti in 1951. A longtime photographer for the Associated Press, he is currently a contributor to Corbis Images. Morel told the Times:

I don’t take pictures like other photographers. I don’t take pictures as art. Maybe I put like 15 percent of art in my picture and the rest is history, is documentary. Because if you put too much art, you play with history. You cannot deform history. You have to show it the way it is. You have to show it the way it is.

Morel is a fine photographer and journalist. I recommend the interview and the accompanying slideshow. And here is a story — with a photo of Morel — about an exhibition called “Haiti Eyes” that he presented in New York in 2005.

The state of distributed reporting

Amanda Michel

Can professional journalists and citizen volunteers play well together? It’s a question that has come up repeatedly in recent years. According to Amanda Michel, editor of distributed reporting for the non-profit Web site ProPublica, the answer is yes — but only for projects that are properly designed.

Speaking earlier today at Harvard’s Joan Shorenstein Center, Michel described one example — the Stimulus Spot Check — whereby volunteers examined databases and interviewed local officials to track the progress of 520 of the 6,000 or so transportation projects that are part of the federal government’s $787 billion stimulus package.

By summer, she said, ProPublica’s citizen-assisted reporting had revealed that ground had been broken on 30 percent of the projects — behind the timetable Vice President Joe Biden had publicly announced.

Currently, Michel said, ProPublica is basing its reporting on health-care reform on concerns raised by people in a survey developed in conjunction with American Public Media.

The idea, said Michel, who was head of the Huffington Post’s Off the Bus project during the 2008 president campaign, is to “report stories that are beyond the capacity of a single reporter.” And it turns out that a number of volunteers will step forward, contributing some labor, she said, as though they were giving to their church, or to a local animal shelter.

So what doesn’t work? At Off the Bus, Michel said she learned that not everyone wants to be a reporter or a writer. Of the 12,000 people who signed up for the OTB e-mail list, only 14 percent ever wrote anything. Instead, she said many volunteers merely wanted to give some time and help out — as with the 220 folks who gathered data for profiles of nearly 400 Democratic “superdelegates” during the 2008 primaries.

Projects must be carefully designed to account for bias, she added, sometimes by assigning more than one citizen journalist (a term, I should note, that she disdains) to the same task. And the serendipity of old-fashioned reporting is lost when volunteers are asked to carry out very specific tasks that have been carefully designed in advance.

“You can’t always delegate what you don’t know,” she said.

Journalism about journalism on NewsTrust

My reading and blogging habits will be substantially different this week, as I am hosting the journalism topic area for NewsTrust.

NewsTrust is a social-networking tool that enables community members to submit and rate news stories on qualities such as fairness, sourcing and importance. If you’ve never tried it before, I encourage you to sign up and give it a whirl. I’ll keep you posted on what I’m submitting this week in the hopes that you’ll pitch in.

Here is what I submitted this morning. The links will take you not directly to the story but, rather, to a NewsTrust review page. From there you can go to the story and review it for yourself.

• Ex-WaPo Editor Jim Brady to News Sites: Experiment More, Now by Steve Myers, Poynter.org
• Paid Content: You Can’t Tell the Players Without a Scorecard by Ken Doctor, Content Bridges
• The Future of The New Republic by Paul Waldman, The Daily Beast
• United, Newspapers May Stand by David Carr, The New York Times
• Where Were the Media as Wall Street Imploded? by David Folkenflik, National Public Radio

Hope you’ll consider taking part.

Media Nation on citizen journalism

Christian Avard of iBrattleboro and the Deerfield Valley News interviewed me at the New England Press Association convention last week. The topic: the role of citizen journalism in the changing news-media landscape.

Jack Driscoll, citizen journalist

Henry Jenkins of MIT interviews retired Boston Globe editor Jack Driscoll, who’s been editor-in-residence at the MIT Media Lab since 1995. When it comes to technology and change, Driscoll is an early adopter. I recall his being a significant presence at a digital-media seminar I attended at Columbia University during the early 1990s.

So what’s Driscoll up to now? He’s a founder of Rye Reflections, a citizen-journalism site in his adopted community of Rye, N.H. (check out his story on a leash-law proposal), and the author of “Couch Potatoes Sprout: The Rise of Online Community Journalism.” Here’s what he tells Jenkins about the impetus behind projects such Rye Reflections and similar sites:

[T]here seems to be a feeling that their communities are not being covered in the media. Newspaper staff cutbacks have exacerbated the problem. It’s not just the institutional news, but the stories about the fabric of the community, the personalities, the achievements of groups of individuals, the problems, the culture.

Sounds like Driscoll has done more during his retirement than most of us manage to do during our careers.

Northeastern student on the scene

Jared Molton, a student in my Reinventing the News course at Northeastern this past fall, was on the scene today following that fatal fire-truck crash on Huntington Avenue. He wrote it up for his blog and posted a slideshow to Flickr. His work then got picked up by Universal Hub.

Photo copyright (c) 2009 by Jared Molton.

Why GateHouse should settle its suit

In my latest for the Guardian, I attempt to break down the issues in the case of GateHouse Media v. New York Times Co. to their essentials — and urge that the two sides settle their differences lest the future of online journalism be harmed.

Monday morning odds and ends

I don’t plan to do much blogging this week, but I do want to call your attention to a few items:

• Chuck Tanowitz and Adam Reilly have both written sharp analyses of GateHouse Media’s lawsuit against the New York Times Co. I think Reilly is on the mark with his observation that the Globe, through its Boston.com Your Town sites, is going beyond mere linking and is trying to establish itself as a substitute for GateHouse’s Wicked Local sites, while using GateHouse’s content.
• Joe Dwinell of the Boston Herald has also weighed in with a good item [link now fixed] on the suit. I do disagree with his characterization of this as “David vs. Goliath.” Both GateHouse and the Times Co. are large, publicly traded media companies that are fighting for their financial lives. Call this Wounded Goliath I vs. Wounded Goliath II.
• Sean Polay, a top Internet guy for Rupert Murdoch’s Ottaway Newspapers (including the Cape Cod Times and the Standard-Times of New Bedford), says he wouldn’t mind at all if Boston.com linked to Ottaway content. Interesting, given that Herald publisher Pat Purcell recently accepted Murdoch’s offer to run the Ottaway papers.

Finally, a source has provided me with a copy of Barclays’ most recent report on the New York Times Co., the one that placed the value of the Globe at a mind-bogglingly low $20 million. I have posted it (PDF), so you can have a look for yourself. Perhaps a few gimlet-eyed Media Nation readers can find some gold.

I’m dubious. As you will see, Barclays values the Globe at somewhere between $12 million and $20 million — lower than the value of the “Worchester Papers,” which it places at somewhere between $15 million and $25 million. That can’t be right.

And, come on — the “Worchester Papers”? Does someone at Barclays think the Worcester Telegram & Gazette are two different papers?

More resources on the GateHouse case

Soon it will be Christmas Eve in Media Nation, so I don’t want to get too bogged down with blogging today. But I do want to call your attention to the excellent work the Citizen Media Center is doing on the matter of GateHouse Media’s lawsuit against the New York Times Co.

First, there is Citizen Media founder Dan Gillmor’s nuanced take. (Is Jeff Jarvis going to call his ally Gillmor “clueless”? It’s time for Mr. Buzz Machine to settle down with a nice cup of decaf and take another look at this.) Next, the Citizen Media Law Project offers an analysis of GateHouse’s legal claims. The center is also aggregating information about the case as it unfolds. Indispensible stuff.

Yesterday U.S. District Court Judge William Young rejected GateHouse’s request for a temporary restraining order, which would have prevented the Times Co.’s Boston.com from linking to GateHouse content immediately. (GateHouse story here; Boston Globe story here.)

A trial date has been set for Jan. 5, which seems pretty aggressive, given that Media Nation hears the Times Co. has been given a deadline of Jan. 6 to respond to GateHouse’s complaint. In all likelihood, the Jan. 5 session will just be a chance for everyone to exchange business cards and New Year’s greetings before getting down to work.