Dan Gillmor on how to make the media serve us

With the publication of his 2004 book “We the Media,” Dan Gillmor established himself as one of the most important thinkers in digital journalism. Because of that book, Gillmor, a former technology columnist for the San Jose Mercury News, is often described as the leading advocate for citizen journalism, though he would be the first to point out it’s more complicated than that.

When I asked him if he’d like to take part in an e-mail interview about his new book, “Mediactive,” he replied that it might take him a while. Yet, within hours, I received more than 1,500 words of carefully considered prose about the state of journalism and his hope that citizens would use the digital tools at their disposal to become better-educated media consumers — as well as producers.

This is not what you would call an arm’s-length interview. I’ve considered Gillmor a professional friend since profiling him for CommonWealth Magazine in 2006. He offered me some valuable advice on my own book-in-progress on the New Haven Independent and other hyperlocal news projects. I read “Mediactive” in galleys and wrote one of the blurbs. So it would be silly for me to write a review telling you that you should all read “Mediactive.”

Although, in fact, you should all read “Mediactive.” It’s edgier and less optimistic than “We the Media,” but Gillmor has lost none of his passion for urging readers, viewers and listeners — the “former audience,” as Gillmor dubbed them in his first book — to get up off their seats and demand that the media be held accountable.

Gillmor is currently director of the Knight Center for Digital Media Entrepreneurship at Arizona State University’s Walter Cronkite School of Journalism and Mass Communication. He’s also a columnist for Salon and a faculty associate (and former fellow) at Harvard Law School’s Berkman Center for Internet and Society.

Our e-mail conversation follows.

Q: Why did you write “Mediactive”?

A: As you know, I’ve been a cheerleader for democratized media for a long time now. But I’ve also been a cheerleader for quality. And it’s been clearer and clearer that people are not sure how to handle the flood of information that is swamping all of us.

So a couple of years ago, I started realizing that we have a number of issues to work on to make the possibilities for democratized media into realities that would, first of all, encourage creation of media by everyone; and, second, find ways to make what we all create trustworthy and reliable. This isn’t just a supply issue. It’s a demand issue as well.

Clay Shirky, who wrote the foreword for the book, put it particularly well. I’m paraphrasing here, but he said my goal was not solely to upgrade the journalism, but very much to upgrade us, the audience.

There’s a lot involved in doing something like this. It boils down essentially to a modern version of media literacy, one that looks much more at participation than traditional media literacy programs have done while building on the great work in that field when it comes to understanding what we read and see. The bottom line is, above all, persuading passive consumers to be active users of media, both in the reading (used in the broadest sense of the word) and in the creation process. Read more »

Acknowledging a first-rate photojournalist

On Jan. 13 I posted an item on citizen journalists who were on the ground in Haiti following the devastating earthquake there. I put up some links. And I included a harrowing photo of a woman being rescued. I don’t remember where I found the picture, but it was surely from one of several sites I looked at that were uploading work from citizen journalists. I do know that I was ultimately led to the public TwitPic account of the photographer, Daniel Morel.

Yesterday I heard from Morel’s lawyer, Barbara Hoffman, who’s based in New York. It turns out that Morel is a professional photojournalist. She asked that I remove Morel’s photograph and explain what happened. “Mr. Morel’s iconic images were used world wide without his authorization knowingly by news media,” she wrote to me in an e-mail. “He was  never a citizen journalist, and used twitter, given the tragic circumstances to  offer the work for license.”

I’m happy to set the record straight. According to an interview in the New York Times’ online Lens section, Morel is a veteran photojournalist who was born in Haiti in 1951. A longtime photographer for the Associated Press, he is currently a contributor to Corbis Images. Morel told the Times:

I don’t take pictures like other photographers. I don’t take pictures as art. Maybe I put like 15 percent of art in my picture and the rest is history, is documentary. Because if you put too much art, you play with history. You cannot deform history. You have to show it the way it is. You have to show it the way it is.

Morel is a fine photographer and journalist. I recommend the interview and the accompanying slideshow. And here is a story — with a photo of Morel — about an exhibition called “Haiti Eyes” that he presented in New York in 2005.

The state of distributed reporting

Amanda Michel

Can professional journalists and citizen volunteers play well together? It’s a question that has come up repeatedly in recent years. According to Amanda Michel, editor of distributed reporting for the non-profit Web site ProPublica, the answer is yes — but only for projects that are properly designed.

Speaking earlier today at Harvard’s Joan Shorenstein Center, Michel described one example — the Stimulus Spot Check — whereby volunteers examined databases and interviewed local officials to track the progress of 520 of the 6,000 or so transportation projects that are part of the federal government’s $787 billion stimulus package.

By summer, she said, ProPublica’s citizen-assisted reporting had revealed that ground had been broken on 30 percent of the projects — behind the timetable Vice President Joe Biden had publicly announced.

Currently, Michel said, ProPublica is basing its reporting on health-care reform on concerns raised by people in a survey developed in conjunction with American Public Media.

The idea, said Michel, who was head of the Huffington Post’s Off the Bus project during the 2008 president campaign, is to “report stories that are beyond the capacity of a single reporter.” And it turns out that a number of volunteers will step forward, contributing some labor, she said, as though they were giving to their church, or to a local animal shelter.

So what doesn’t work? At Off the Bus, Michel said she learned that not everyone wants to be a reporter or a writer. Of the 12,000 people who signed up for the OTB e-mail list, only 14 percent ever wrote anything. Instead, she said many volunteers merely wanted to give some time and help out — as with the 220 folks who gathered data for profiles of nearly 400 Democratic “superdelegates” during the 2008 primaries.

Projects must be carefully designed to account for bias, she added, sometimes by assigning more than one citizen journalist (a term, I should note, that she disdains) to the same task. And the serendipity of old-fashioned reporting is lost when volunteers are asked to carry out very specific tasks that have been carefully designed in advance.

“You can’t always delegate what you don’t know,” she said.

Alex Beam’s new alter ego

Never mind Mr. Fussy. Following his snarky take on citizen media today, Boston Globe columnist Alex Beam has been redubbed Mr. Grumpy by the redoubtable Jay Rosen.

Unlike the clueless Timothy Rutten, I suspect Beam is waiting for the hate to roll in like a 6-year-old waiting for Santa. This should be worth watching. Although is it possible that, so far, no comments have been posted to his column?

A media optimist’s latest venture

Dan Gillmor, whose 2004 book “We the Media: Grassroots Journalism for the People, by the People” helped launch the citizen-media revolution, has unveiled his latest book project.

Titled “Mediactive,” the idea, Gillmor writes, is to make sense of the new-media ventures growing out of the rubble. He also hopes to address the demand for quality news, which he believes is running well behind the burgeoning supply. He writes:

We have raised several generations of passive consumers of news and information. That’s not good enough anymore.

The media of today and tomorrow require us to become active users. And that’s a prime focus of this new project …

Among other things, Gillmor is founder and director of the Center for Citizen Media, whose East Coast base is Harvard Law School’s Berkman Center for Internet and Society. Back in 2006 I profiled him for CommonWealth Magazine. And earlier this year, I should say by way of full disclosure, he provided me with a valuable critique of my own book proposal.

Anyone interested in the future of journalism will want to pay close attention to Gillmor’s work-in-progress.